B2B Operator Reference Document — For Trade Use Only
Georgia
Ground Operations & Program Guide
A complete ground reference for tour operators, OTAs, and travel agencies building Georgia programs. Covers regional breakdown, sample itineraries, MICE capabilities, rate frameworks, and booking process.
FIT · 1–6 Pax Groups · 7–40 Pax MICE & Incentives 4-Hour RFQ Response Land-Only Pricing
01
About Caravan Compass
Who we are and how we work

Caravan Compass is a B2B-only Destination Management Company with its corporate office in India and operational network and base in Tbilisi, Georgia. We operate across Georgia, Azerbaijan, Armenia, and Almaty (Kazakhstan) — providing ground services exclusively to tour operators, OTAs, and travel agencies. We do not sell directly to consumers.

Our working method is straightforward: we receive an RFQ, respond within 4 hours with a detailed land-only quotation, and handle all ground logistics from hotel contracting to guide and transport coordination. For FIT groups (1–6 pax), an English-speaking driver-guide handles all ground movement. For groups of 7 pax and above, a professional English-speaking licensed guide accompanies the group throughout the program.

Corporate Office
India
Operational network & base in Tbilisi, Georgia
Response Time
Within 4 Hours
Detailed quotation on land-only basis
Client Type
B2B Trade Only
Tour operators, OTAs, travel agencies
Guide Policy
7+ Pax: Professional Guide Throughout
English-speaking licensed guide, full program duration

What we quote: Total package pricing direct to trade. Hotels, guides, transport, excursions, restaurant reservations, and airport/station transfers. Flight arrangements are not included.

Gergeti Trinity Church against Mt. Kazbek
Gergeti Trinity Church, Kazbegi, Georgia
Tbilisi Old Town, Georgia
Tbilisi Old Town (Abanotubani), Georgia

02
Georgia — At a Glance
Key facts for operators building product
E-Visa
For Indian passport holders. Online application. Not visa-on-arrival.
8,000+
Years of documented winemaking history in the Kakheti region
5 Regions
Tbilisi · Kazbegi · Kakheti · Batumi · Gudauri — each distinctly different
2.5–3 hrs
Drive time Tbilisi to Kazbegi via Georgian Military Highway
1.5 hrs
Drive time Tbilisi to Kakheti wine region
4–5 hrs
Drive time Tbilisi to Batumi (Black Sea coast)

Georgia is Caravan Compass's core destination. Our Tbilisi operational base means we have day-to-day operational relationships across every region — hotels, licensed guides, transport partners, and restaurant contacts are tested and current.

For Indian operators, Georgia offers a combination that is difficult to find elsewhere at this price point: a straightforward e-visa process, food culture that is genuinely compatible with Indian palates (adaptable cuisine, plentiful vegetarian options), and a visual range — mountain, city, vineyard, coast — that can anchor a 5 to 10-day program without repetition.


Visa — What Operators Need to Know

Visa-exempt shortcut for some Indian clients: Indian passport holders who hold a valid, current visa or residence permit issued by the US, UK, any Schengen country, UAE, or Saudi Arabia are eligible for visa-free entry into Georgia — no e-visa application required. Brief your agents to check this for each traveller before recommending the e-visa route.

⚠ Border Arrival Checklist — Brief Every Client
  • Confirmed return flight tickets — physical printout recommended; digital acceptable but have it ready at counter
  • Hotel vouchers matching exact travel dates, for every night of the program
  • Proof of financial means — cash or an active credit card with a statement; border officers may ask
  • Travel insurance — must cover health and accidents to a minimum of 30,000 GEL (~$11,000 USD); this is a documented requirement. Clients without it have been turned back.
  • Valid e-visa printout (or proof of visa-exempt status as applicable)

Georgia border officers do conduct checks. An under-briefed client is a refusal risk. Build this checklist into every pre-departure communication sent on our programs.


Flight Connectivity — India to Georgia
Route Type Airline(s) Route Typical Departure (DEL) Approx. Total Time
Direct Fastest IndiGo (6E) Delhi (DEL) → Tbilisi (TBS) nonstop ~01:00–03:00 (overnight dep.)
Arrives Tbilisi early morning
~6 hrs 30 min
One-stop Air Arabia (G9) Delhi / Mumbai / Ahmedabad → Sharjah (SHJ) → Tbilisi Varies by origin city
SHJ layover typically 2–4 hrs
~9–11 hours total
One-stop flydubai (FZ) Delhi / Mumbai / Hyderabad → Dubai (DXB) → Tbilisi Multiple daily deps from DXB
DXB layover typically 2–5 hrs
~10–12 hours total
One-stop Gulf Air (GF) Delhi / Mumbai / Kochi → Bahrain (BAH) → Tbilisi Varies; BAH layover 2–4 hrs
Good option from South India
~10–12 hours total
One-stop + combo AZAL / Azerbaijan Airlines (J2) Delhi → Baku (GYD) → Tbilisi (coach/flight) DEL–GYD dep. varies
Useful for Georgia + Azerbaijan combos
~10–13 hours total

Flight schedules and timings are indicative and subject to seasonal change. Always verify current schedules at booking. IndiGo's DEL–TBS direct is the most operator-friendly option — overnight departure means clients land in Tbilisi without losing a full day.

Tbilisi International Airport (TBS) is the main entry point. Baggage clearance is standard — allow 45–60 minutes on arrival for immigration and collection. Advise clients to have all documents (vouchers, tickets, insurance) accessible before reaching the immigration counter.

03
Regional Breakdown
What each region offers and who it suits
Tbilisi
City Base
Gateway city · All programs begin here

Tbilisi Old Town (Abanotubani sulphur bath district, carved wooden balconies, Narikala Fortress) is typically 2 days minimum to do properly. Most operators underestimate how much the city itself contributes to client satisfaction. The food scene, the wine culture, the architecture, and the walkability all operate as strong word-of-mouth drivers.

Old Town Walk Sulphur Baths Narikala Fortress Wine Bars Georgian Feast (Supra)
Tbilisi Old Town at dusk
Kazbegi
Mountains
2.5–3 hours from Tbilisi via Georgian Military Highway

Stepantsminda (Kazbegi) at 1,740m altitude, Gergeti Trinity Church at 2,170m, and the Mt. Kazbek backdrop at 5,047m. The drive up via the Georgian Military Highway is itself significant product: Ananuri Fortress reservoir, the Jvari Pass at 2,379m, the Aragvi river canyon throughout. Clients consistently identify this as the most visually impactful day of any Georgia program. Kazbegi can be done as a full day trip from Tbilisi; for those who want to truly soak in the Caucasus mountains, 1 night in Kazbegi is recommended, and 2 nights allows a proper morning at Gergeti.

Gergeti Trinity Church Ananuri Fortress Mt. Kazbek Views Jvari Pass 4WD Excursions
Gergeti Trinity Church, Kazbegi
Kakheti
Wine Region
1.5 hours from Tbilisi · Best September–November (harvest)

The Kakheti wine region holds over 500 indigenous grape varieties and uses qvevri (buried clay vessels) — a winemaking method carbon-dated to 6,000 BCE in this region. Winery visits, cellar tastings, and the medieval walled town of Sighnaghi are the main draws. In October (Rtveli harvest season), the vineyards are working and the qvevri are being filled — a genuinely unique travel experience. We include a minimum 1 winery visit in all Georgia programs; half-day or full-day Kakheti extensions are available.

Winery Visits Qvevri Cellar Tours Sighnaghi Town Harvest Season (Oct) Alazani Valley
Kakheti vineyards
Mtskheta & Gori
Heritage
30 min (Mtskheta) · 90 min (Gori/Uplistsikhe) from Tbilisi

Mtskheta — Georgia's ancient capital, UNESCO World Heritage — is a logical half-day from Tbilisi: Jvari Monastery (founded 6th century) with its famous confluence view, and Svetitskhoveli Cathedral (11th century, active). Uplistsikhe, 10km from Gori, is a rock-cut cave city occupied from the Bronze Age to the 13th century. Efficient routing places both on the Kazbegi transit day, adding 2 hours without a separate transfer.

Jvari Monastery Svetitskhoveli Cathedral Uplistsikhe Cave City UNESCO Sites
Svetitskhoveli Cathedral
Batumi
Black Sea
4.5–5 hours from Tbilisi · Best May–September

Batumi functions as a Black Sea extension — beach, subtropical climate, a compact Old Town, and a modern seafront boulevard. Standard inclusion is 2 nights Batumi, typically added to a 4-night Tbilisi base for a 6-night total — the most common structure for Indian clients. The Adjara region around Batumi (Batumi Botanical Garden, Makhuntseti Waterfall, Gonio Fortress) adds half-day excursion options. Clients expecting a resort city will find Batumi suits that expectation; clients expecting Georgia's historical depth will find Batumi is a welcome break from it.

Black Sea Coast Batumi Old Town Botanical Garden Adjara Day Trips
Batumi Seaside Boulevard
Gudauri
Ski · Winter
2 hours from Tbilisi · Ski season December–March reliable

Gudauri sits at 2,200m altitude in the Greater Caucasus range. Ski season runs reliably December through March with 4,000m+ peaks surrounding the resort. Lift infrastructure has expanded significantly in recent years. Pricing compares favourably against European ski resorts of equivalent altitude. Accessible en route to Kazbegi — the two can be combined as a 2-night mountain program in winter. In summer, the terrain is used for paragliding and mountain biking.

Skiing (Dec–Mar) Paragliding Mountain Views Kazbegi Combo
Gudauri ski slopes
04
Seasonality Guide
When to send which client type
Month Tbilisi Temp Kazbegi Temp Conditions Rating Best For
March–April 8–18°C −2–10°C Spring arriving, some rain, Tbilisi pleasant. Kazbegi accessible with chains. Good City programs, Kakheti green season, lighter budgets
May–June 18–28°C 8–18°C Optimal temperatures across all regions. Wildflowers in mountain areas. Peak season begins. Best All client types. Full itinerary programs. Groups and FIT both.
July–August 25–36°C 12–22°C Hot in Tbilisi. Kazbegi and mountain areas very comfortable. Kakheti harvest building. Good Mountain-focused programs. Clients comfortable with city heat.
September–October 14–26°C 4–16°C Rtveli harvest in Kakheti (Sep–Oct). Clear mountain views. Cooler, pleasant city temperatures. Best Wine and harvest programs. Premium group experiences. Foliage in mountains.
November 6–14°C −4–6°C Late autumn, quieter. Kakheti cellars full. Tbilisi atmospheric. Snow arrives at altitude. Good Niche wine programs. Clients seeking off-peak pricing and no crowds.
December–March 2–10°C −10–2°C Gudauri ski season open. Tbilisi mild winters (sulphur baths, wine culture). Kazbegi accessible. Good Ski programs (Gudauri). Winter cultural programs. Niche market.

Operator note: Georgia operates year-round. There is no "avoid" season — only seasons that suit different client profiles. May–June and September–October represent peak demand and require earlier booking confirmation, particularly for Kazbegi accommodation.


05
Sample Itineraries
Standard circuit structures — all customisable
5 Days
Essential Georgia — FIT & Small Groups
  • D1Tbilisi arrival · leisure, hotel check-in, Old Town evening walk
  • D2Tbilisi full day: Old Town, Narikala Fortress, Abanotubani, Mtatsminda Park or Mtskheta pairing · Supra dinner
  • D3Ananuri Fortress → Gudauri viewpoint → Kazbegi (Gergeti Trinity Church) · overnight optional
  • D4Half day: Dashbashi Canyons & Diamond Bridge · return Tbilisi
  • D5Kakheti wine region: winery visit, Sighnaghi · departure transfer
7 Days
Complete Georgia — Groups & Premium FIT
  • D1Tbilisi arrival · leisure, hotel check-in, evening orientation
  • D2Tbilisi full day: Old Town, Narikala, Abanotubani, Mtskheta pairing · Supra dinner
  • D3Ananuri → Gudauri → Kazbegi · overnight (or Gudauri) optional
  • D4Kazbegi Gergeti (AM) · return Tbilisi · Dashbashi Canyons en route
  • D5Kakheti full day: winery, Sighnaghi town, cellar dinner
  • D6Tbilisi → Batumi (enroute: Prometheus Caves or Martvili Canyon)
  • D7Batumi: seafront, Old Town, Botanical Garden · departure
10 Days
Georgia + Baku Extension
  • D1–2Tbilisi: Old Town, Sulphur Baths, Supra
  • D3Mtskheta → Kazbegi
  • D4Kazbegi full day → return Tbilisi
  • D5Kakheti: Winery + Sighnaghi
  • D6Fly Tbilisi → Baku · Icheri Sheher walk
  • D7Baku: Flame Towers, Caspian Corniche, Ateshgah
  • D8Gobustan mud volcanoes + mud volcano field
  • D9Gabala or Shahdag day trip (optional) or Baku leisure
  • D10Departure from Baku

On itinerary logic: The above structures reflect our standard Indian client routing — Day 1 is always kept for leisure and recovery (most Indian clients arrive on overnight flights), followed by Tbilisi, the mountain circuit via Ananuri–Gudauri–Kazbegi, and Kakheti wine region as the core. Longer programs add 2 nights Batumi with Prometheus Caves or Martvili Canyon en route; Borjomi (1 night) and Kutaisi can be added for more offbeat routing. All structures are fully customisable by pax count, budget, and group profile.

06
MICE & Incentive Programs
Corporate groups, conferences, and incentive travel

Georgia handles MICE well — not because it has convention infrastructure at European scale, but because its signature experiences (the Supra dinner, Kakheti winery buyouts, mountain excursions) function as incentive anchors that are genuinely difficult to replicate elsewhere. Pricing lands 35–40% below comparable Dubai, Thailand, or European incentive programs.

Traditional Georgian Supra feast
Georgian Supra — the signature MICE evening experience
Kakheti winery, qvevri vessels
Kakheti winery buyout — private cellar experience
Supra table
🍽
The Supra Experience

Pre-arranged Georgian feast with Tamada (traditional toastmaster), polyphonic singing performance, 20+ dishes, local amber wines. Available for groups of 10–60 pax. Consistently the highest-rated evening on any incentive program we run. Can be held in private restaurant buyouts, Kakheti wine estates, or historical venues.

Kakheti winery cellar
🍷
Kakheti Winery Buyout

Private winery experience: cellar tour, qvevri winemaking demonstration, amber wine pressing (in season), private cellar dinner. Available with several Kakheti producers. Groups of up to 40 pax. This experience is unique to Georgia — the qvevri method cannot be replicated at other destinations.

4WD convoy below Gergeti Trinity Church
Kazbegi Group Adventure

4WD convoy to Gergeti Trinity Church (access varies seasonally), guided mountain walks, group photography at Kazbek base, evening bonfire at altitude. Strong activity component for corporate groups seeking an outdoor incentive with genuine scale. Can be half-day or full overnight.

Tbilisi Old Town walking tour
🏛
Heritage & Culture Day

Private curator-led tour of Tbilisi Old Town, exclusive access to historical collections, traditional craft workshop (enamel cloisonné, Georgian pottery), team lunch at a family-run restaurant in Abanotubani. Suited to mid-size corporate groups preferring cultural immersion over adventure.

Group Size Service Level Guide / Driver Notes
1–6 pax
FIT / Leisure
English-speaking driver-guide + private vehicle (up to 7-seater) Driver-guide throughout Standard FIT setup
7–12 pax
Small Group
Professional English-speaking guide + minibus (up to 15-seat) Full guide included Licensed guide from Day 1
13–25 pax
Group
Professional guide + coach Full guide throughout Guide joins Day 1 to departure
26–40 pax
Large Group / MICE
Lead guide + assistant guide + coach Full guide team Full operational coordination
07
Rate Framework
Indicative pricing — all programs quoted individually

Important: All pricing below is indicative only. Every program is quoted individually based on your dates, pax count, hotel preference, and inclusions. Contact ops@caravancompass.com with RFQ details for a binding quotation within 4 hours.

Program Duration Hotel Tier Indicative Range (USD pp)
Essential Georgia
Tbilisi + Kazbegi + Kakheti day
5 Days / 4 Nights 4-Star (standard) $420–$560
Based on min 2 pax double share
Essential Georgia
Tbilisi + Kazbegi + Kakheti day
5 Days / 4 Nights 5-Star / Boutique $680–$860
Based on min 2 pax double share
Complete Georgia
Full 7-day circuit
7 Days / 6 Nights 4-Star (standard) $580–$720
Based on min 2 pax double share
Complete Georgia
Full 7-day circuit
7 Days / 6 Nights 5-Star / Boutique $920–$1,180
Based on min 2 pax double share
Georgia + Baku
Two-country extension
10 Days / 9 Nights 4-Star (standard) $820–$980
Based on min 2 pax double share
Groups (15–30 pax)
Any of the above circuits
7 Days / 6 Nights 4-Star (standard) $480–$580 pp
Includes professional English-speaking guide throughout

All rates are land-only, per person on twin/double share basis. Single supplement available on request. Rates include: accommodation with breakfast, all ground transfers, licensed guides, specified excursions, and applicable entrance fees. Exclude: flights, visas, personal expenses, tips, and any items not listed in the confirmed program.


08
Hotels We Work With
Contracted properties across categories
Category Tbilisi Batumi Kazbegi
3-Star Vista, Pushkin, Graphica Green Glass Guesthouses / family stays
4-Star Standard Ibis Tbilisi Stadium, Ibis City, Astoria Hotel, Clocks Hotel, Golden Tulip Design, Onyx, Hotel 21, BW City Center, Ramada by Wyndham, Graphic, New Wave, Ibis Styles Ibis Styles, New Wave Rooms Hotel Kazbegi
4+ Star Radisson Red, Holiday Inn, Courtyard by Marriott, Philharmonic by Mercure, Ibis Styles Old Tbilisi Le Port, JW Welmond, Best Western Premier
5-Star / Premium Sheraton Metechi Palace, Wyndham Grand, Pullman Axis Towers, Marriott Tbilisi, Artizan Design, Ambassadori Tbilisi The Grandeur, Ramada Plaza Batumi, Hilton Batumi Rooms Hotel Kazbegi (premium rooms)

Hotel availability and rates vary by season. We confirm current contracted rates in each individual quotation. For groups requiring specific hotel categories or properties, confirm early — Kazbegi in particular has limited premium inventory in peak season (May–June, Sep–Oct).

09
Restaurants & Food Guide
Indian-friendly dining and local Georgian dishes suited to Indian palates

Food is consistently one of the strongest post-trip talking points for Indian clients in Georgia. Georgian cuisine is naturally adaptable — not heavily spiced, rich in vegetables and legumes, and comfortable to navigate for vegetarians and non-vegetarians alike. Brief your clients well and they will eat extremely well. Under-briefed clients will default to hotel food and miss the strongest part of the experience.

Khachapuri
Khachapuri (Adjarian style)
Khinkali
Khinkali — Georgian soup dumplings
Pkhali and Badrijani spread
Pkhali & Badrijani — vegetarian starters
Indian Restaurants in Tbilisi
🇮🇳
Sanjha Chulha
North Indian · Tbilisi
Sanjha Chulha
Tbilisi Old Town area
The most well-known Indian restaurant in Tbilisi. Reliable North Indian menu — dal, paneer dishes, roti, rice. Good for groups wanting a familiar meal mid-program. We recommend this as one dinner option, not the default every night.
🇮🇳
Namaste India
Indian · Tbilisi
Namaste India
Central Tbilisi
Solid mid-range Indian option. Familiar curries and tandoor items. Useful for groups with strict dietary requirements (strict vegetarian, Jain on request) where Georgian options may not provide enough certainty. Staff speak basic English.
🇮🇳
Bollywood Restaurant
Indian · Tbilisi
Bollywood Restaurant
Central Tbilisi
Popular with Indian expats and visiting groups. Wider menu range including South Indian items. Comfortable group seating. Reliable consistency — useful when you need a confirmed Indian meal with no surprises.
🍛
Khana Khazana
Indian · Tbilisi
Khana Khazana
Tbilisi
Smaller, more casual Indian option. Good for FIT clients or couples who want a comfortable Indian meal without the group-restaurant feel. Ask us to confirm current operating status at RFQ stage — smaller restaurants occasionally change hours.

Indian Restaurants in Kazbegi
🇮🇳
Maharaja Palace
North Indian · Kazbegi / Stepantsminda
Maharaja Palace, Kazbegi
~1.1 km from Rooms Hotel Kazbegi
A notable addition to the Kazbegi dining scene — Indian restaurant in Stepantsminda itself, removing the previous reliance on hotel kitchen coordination for Indian clients overnighting in the mountains. Useful reference point for groups staying near Rooms Hotel. Confirm current operating hours at booking stage, particularly for off-season programs. For clients with specific dietary requirements (Jain, strict vegetarian), brief us at RFQ stage so we can pre-confirm the menu scope.

Indian Restaurants in Batumi
🇮🇳
Maharajah Porta Batumi Tower
North Indian · Rustaveli Ave, Batumi
Maharajah Porta Batumi Tower
Rustaveli Ave — near Seaside Boulevard
Highly-rated, cosy venue right next to the Seaside Boulevard. Authentic North Indian profile with reliable execution. Works well for both family dinners and mid-sized groups — service is consistent and the setting is comfortable for longer evening meals after a day of sightseeing.
🇮🇳
Spice Garden Batumi
North Indian · Halal · Sh. Khimshiashvili St
Spice Garden Batumi
Sh. Khimshiashvili St, Batumi
Fully halal — a key point for Muslim clients and mixed groups. Strong execution on comfort staples: Butter Chicken, Chana Masala, hot Garlic Naans. Coastal branch of a popular franchise with consistent quality. A reliable default for groups needing a confirmed Indian meal in Batumi with no ambiguity on dietary standards.

Georgian Dishes Suited to Indian Palates
Khachapuri
Khachapuri
Georgia's iconic bread-cheese dish. Eight regional varieties. The Adjarian version (bread boat with egg and butter) is the crowd favourite. Rich, filling, universally loved.
✓ Vegetarian
Lobiani
Lobiani
Bread filled with spiced kidney beans. One of the most naturally Indian-palate-friendly dishes in Georgia — earthy, warming, and genuinely satisfying for vegetarians.
✓ Vegetarian
Pkhali
Pkhali
Cold vegetable appetisers — spinach, walnut, beetroot — shaped into small rounds. A standard Supra starter. Light, flavourful, and a consistent hit with Indian clients.
✓ Vegetarian
Lobio
Lobio
Slow-cooked spiced bean stew, often served in a clay pot. Comparable in comfort and spice level to Indian dal. One of the safest and most satisfying vegetarian choices throughout Georgia.
✓ Vegetarian
Badrijani Nigvzit
Badrijani Nigvzit
Fried aubergine slices filled with walnut paste and garlic. A Supra staple. Rich and nutty — flavours that work well for Indian palates used to stuffed vegetable dishes.
✓ Vegetarian
Mchadi
Mchadi
Georgian cornbread, typically served alongside lobio or cheese. Simple, mild, and a useful carb base for clients who are being cautious with unfamiliar foods.
✓ Vegetarian
Khinkali
Khinkali
Large soup dumplings. Meat-filled as standard (lamb/pork/beef), but mushroom and potato-cheese versions are widely available and excellent. Teach clients the eating technique: pick up by the top knot, drink the broth first.
⚬ Ask for veg variant
Georgian Salad
Georgian Salad
Chopped tomato, cucumber, and walnut oil dressing. Extremely fresh and clean. A reliable side on any menu, safe for all dietary categories, and something Indian clients consistently enjoy alongside heavier dishes.
✓ Vegetarian
Churchkhela
Churchkhela
Walnuts or hazelnuts threaded on a string and dipped in grape juice concentrate — dried into a candle-like sweet. The most common Georgian souvenir food. Good for clients who want a sweet snack without alcohol content.
✓ Vegetarian
Jain Clients — What to Know

Strict Jain (no root vegetables, specific oil/onion/garlic restrictions) is manageable in Tbilisi with advance coordination — we brief the restaurant on the specific requirements. In Kazbegi and rural areas, options are more limited and the kitchen's ability to accommodate Jain requirements cannot always be guaranteed. If your group includes strict Jain clients, brief us at RFQ stage and we will confirm what is possible for each meal stop on the itinerary.

The Supra Dinner — What to Tell Your Clients

A traditional Georgian Supra is a long, social feast — 15 to 25 dishes arriving continuously, toasts led by the Tamada (toastmaster), wine flowing throughout. The rhythm is nothing like a restaurant meal. Brief clients that it takes 2–3 hours and the point is not to finish every dish but to experience the culture of hosting. For non-drinkers: it is completely acceptable to toast with water or juice — this should be mentioned explicitly so clients don't feel uncomfortable.

10
How to Work With Us
Booking process, payment terms, and policies
1
Send Your RFQ

Email ops@caravancompass.com with: dates, destination, pax count, star preference, any special requirements (dietary, accessibility, activity level). No form needed — a clear email is sufficient.

2
Receive Detailed Quotation Within 4 Hours

We respond with a day-by-day program, itemised cost breakdown (hotels, guides, transport, excursions separately listed), and hotel options at the requested category. You can use our pricing directly to build your own quotes.

3
Confirm with 30% Deposit

On your client's confirmation, a 30% deposit secures the booking and triggers hotel + guide confirmation. We hold rates for 72 hours pending deposit after confirmation.

4
Balance 21 Days Before Departure

Remaining 70% is due 21 days before the program start date. We then send the confirmed voucher package, guide contacts, emergency numbers, and a pre-trip briefing document for your clients.

5
Execution & On-Ground Support

Your clients land with a driver or guide waiting. For FIT groups (1–6 pax), an English-speaking driver-guide handles the program. For 7 pax and above, a professional English-speaking licensed guide accompanies the group from Day 1 to departure. Our operations line is available throughout active programs.

Payment Terms
30% on confirmation
70% balance 21 days prior to departure
Payment to our Indian bank account (INR/USD accepted). These terms apply unless otherwise specified in the quote.
Cancellation Policy
30+ days: full refund of deposit
15–29 days: 50% of total program cost
Under 14 days: 100% of total
Applies unless otherwise stated in the confirmed quote.
Amendment Policy
Program changes accepted up to 14 days before departure at no charge, subject to hotel availability
Pricing Validity
Quoted rates valid 14 days from quotation date. Rates may vary for peak season (May–June, Sep–Oct) and holidays.

11
Frequently Asked by Operators
Honest answers to common pre-booking questions
Do you work with operators we haven't spoken to before?

Yes — all new operators are treated the same. We ask for basic agency details (name, GST/registration number, website) on first contact. For first bookings, we may request payment upfront rather than on the standard 30/70 split.

Can you accommodate vegetarian and Jain clients?

Vegetarian: straightforward throughout Georgia — there are genuinely plentiful non-meat options. Strict Jain (no root vegetables, specific preparation): manageable in Tbilisi; more limited in Kazbegi and rural areas. Brief us at RFQ stage so we can confirm.

What happens if a client misses a flight or arrives late?

Standard hotel cancellation policies apply in cases of no-show or late arrival. However, if we are informed 24–48 hours in advance, we will request the hotel to shift dates (subject to availability; alteration charges may apply). For tours and excursions, changes can be made if communicated at least 24 hours in advance. Our drivers wait at arrival points for a reasonable window — early communication always helps us manage this better for your clients.

Can you provide references from other Indian operators?

Caravan Compass is a newly established DMC — we are transparent about this. What we offer instead is direct visibility: we encourage operators to do a discovery call with our founder, visit our on-ground contacts in Tbilisi for verification, and for first-time bookings, we are open to structuring terms that reduce your risk (e.g. full upfront payment with documented supplier confirmations shared with you). Our supplier relationships — hotels, guides, transport — are established and verifiable. We'd rather earn your confidence through transparency than references we don't yet have.

12
Handling Client Objections
Ready-to-use pivots for common sales conversations

These are the objections Indian clients most commonly raise when Georgia is proposed. Each one has a clean answer — use these in your sales conversations and pre-departure briefings.

Safety "Georgia borders Russia. Is it safe?"

Georgia consistently ranks among the top 20 safest countries in the world by global crime index. The Russia-Georgia border region (South Ossetia) is entirely separate from tourist circuits — Tbilisi, Kazbegi, Kakheti, and Batumi are far removed and completely unaffected. Tourist corridors are well-monitored and Georgians are famously hospitable hosts. India's MEA does not advise against travel to Georgia. In practice, Indian clients who have visited describe feeling safer than in many European cities.

Weather "Is it too cold in winter for families?"

Tbilisi has mild winters — typically 3°C to 10°C, rarely extreme. The sulphur baths (Abanotubani) are actually best experienced in winter, and the wine culture, restaurants, and Old Town are fully operational year-round. For families wanting snow without skiing, Kazbegi is a 2.5-hour drive and provides dramatic snow views without requiring ski gear. For families who do ski, Gudauri (40km further, 2,200m altitude) is fully operational December through March.

Food "My clients are strict vegetarians. Can they eat properly in Georgia?"

Yes — Georgia has some of the most naturally vegetarian-friendly cuisine in the region. Lobiani (spiced bean bread), Lobio (bean stew), Pkhali (walnut-vegetable appetisers), Badrijani Nigvzit (walnut-stuffed aubergine), and Khachapuri (cheese bread) are all vegetarian and widely available. Tbilisi also has multiple Indian restaurants for clients who want a familiar meal. The common error is assuming Georgian food is meat-heavy — it isn't. Strict Jain requires advance briefing; pure vegetarian is straightforward.

Value "Is it expensive compared to Turkey or Dubai?"

Georgia is significantly less expensive than both Turkey (for comparable hotel categories) and Dubai. A 4-star program in Georgia runs roughly 30–40% below equivalent Turkey programs. The comparison that lands best with clients: Georgia offers European-quality food, mountain scenery, a UNESCO heritage city, and a wine culture older than Rome — at a price point closer to Southeast Asia. The "value" story is strong and factually honest.

Novelty "None of my friends have been there. Is it worth it?"

That's exactly the point. Georgia is at the stage Turkey was 15 years ago — high quality, genuinely undiscovered by the Indian mass market, and producing the kind of travel memories that generate strong word-of-mouth. Clients who go to Georgia today come back as advocates. Operators who build Georgia product now have a meaningful head start before mainstream saturation arrives.

Visa "The e-visa process sounds complicated. What if it gets rejected?"

The Georgia e-visa is an online application — no embassy visit, no in-person interview. Processing is typically 5 working days. Rejection rates for Indian applicants are low when the application is complete and submitted with accurate documentation. We recommend applying at least 15 days before travel to allow buffer for reapplication if needed. Remind clients with valid US, UK, Schengen, UAE, or Saudi visas that they are eligible for visa-free entry — no application needed at all.

Activities "There's nothing to do there for 7 days."

A complete 7-day Georgia circuit covers: a UNESCO heritage capital (Tbilisi), one of the world's great mountain drives (Georgian Military Highway to Kazbegi), a 14th-century fortress church at 2,170m altitude (Gergeti), a 6,000-year-old wine culture with working cellars (Kakheti), a medieval walled hilltop town (Sighnaghi), and a Black Sea coastal extension (Batumi). No day repeats. No day is filler. The challenge in Georgia is fitting things in, not finding things to do.

Ready to build your Georgia program?

Send us an RFQ — dates, pax count, hotel preference. We'll respond within 4 hours with a detailed land-only quotation you can build on.

Primary Contact
ops@caravancompass.com
Phone / WhatsApp
+91 75208 16288
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Website
caravancompass.com
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Operational Base
Corporate: India · Operations: Tbilisi, Georgia